Valet/Bell Attendant
3 weeks ago
Valet/Bell Attendant Job Summary:
We are seeking a highly skilled and experienced Valet/Bell Attendant to join our team at Sycuan Casino. As a Valet/Bell Attendant, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient experience for our guests.
Key Responsibilities:
- Provide exceptional guest service, responding to guest inquiries and resolving issues in a timely and professional manner.
- Operate a computerized valet parking system, ensuring accurate and efficient parking and retrieval of vehicles.
- Assist guests with luggage, packages, and other items, providing a high level of service and attention to detail.
- Work effectively as part of a team, communicating with colleagues and management to ensure seamless service delivery.
- Maintain a clean and safe working environment, adhering to all health and safety protocols.
- Perform other duties as assigned by management, including but not limited to, assisting with special events and projects.
Requirements:
- 6 months guest service experience
- High School Diploma, High School Certificate of Completion, or G.E.D.
- Bell and door service experience at a premium hotel
- Experience in a gaming environment
- Ability to interact effectively with team members and guests
- Ability to communicate effectively in the English language
- Ability to maintain professionalism and composure
- Ability to complete forms and documents
- Ability to understand and follow verbal directives and written directions
- Ability to accept constructive criticism
- Ability to lift and carry up to 50 lbs
- Ability to stand, walk and run for up to eight hours at a time in all weather conditions
- Ability to drive manual and automatic vehicles
- Ability to perform simple mathematical calculations
- Ability to appear for work on time
- Knowledge of Computerized Valet Parking System software
What We Offer:
Sycuan Casino offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
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