Chief Product Experience Officer

3 weeks ago


San Francisco, California, United States Aircall Full time
Company Overview
Aircall is a cutting-edge technology company that fuels accessible, transparent, and collaborative communication to empower its customers. With over $220 million in investment since 2015, Aircall has created a culture where conversation is a cornerstone. The company values diversity and inclusion, fostering a sense of belonging for all employees.

Salary
The estimated salary for this role is $200,000 - $260,000 per year, excluding equity and other benefits. The actual salary will be determined based on individual skills, qualifications, and experience.

Job Description
This is an exciting opportunity to shape the visual and user experience of Aircall's products as the Head of Design. Reporting to the Chief Product Officer, you will drive creative strategy, elevate design culture, and lead a multidisciplinary design team. Your responsibilities will include:
  1. Set and communicate a clear design vision and strategy, ensuring alignment with the company's goals and values.
  1. Inspire, mentor, and grow a world-class design team.
  1. Champion a user-first approach across all design disciplines, ensuring a seamless and intuitive experience for customers.
  1. Partner closely with product management, engineering, marketing, and other teams to drive cohesive design solutions.
  1. Establish and optimize design processes, workflows, and best practices to ensure efficiency and high-quality outcomes.
  1. Recruit, develop, and retain top design talent, fostering a culture of feedback, growth, and collaboration within the team.


Required Skills and Qualifications
To succeed in this role, you should have:
  • At least 10 years of experience in design, with a proven track record in UX/UI, product design, and UX research.
  • A strong portfolio showcasing expertise in designing and leading the creation of innovative, user-centric experiences.
  • Deep understanding of design principles, UX/UI best practices, and product development processes.
  • Experience working in cross-functional teams, collaborating with engineers, product managers, data scientists, marketers, and more to deliver exceptional design solutions.

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