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Banking Associate

2 months ago

Kewanee, Illinois, United States Woodforest National Bank Full time
Unlock Your Potential as a Retail Banker

At Woodforest National Bank, we're committed to building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve.

As a Retail Banker, you'll play a critical role in caring for our customers each day, providing exceptional service and support to help them achieve their financial goals.

We're looking for talented individuals who are passionate about delivering outstanding customer experiences and have a strong desire to grow and develop their skills in a dynamic and inclusive team environment.

Key Responsibilities:
  • Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
  • Process transactions, open accounts, and perform account maintenance.
  • Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
  • Employ problem-solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Requirements:
  • 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree.
  • Previous in-store banking experience is preferred, but not required.
  • Must be positive and engaging.
What We Offer:
  • A dynamic and inclusive team environment.
  • Opportunities for growth and development.
  • A comprehensive training program.
  • A competitive compensation and benefits package.