Aftermarket Training Specialist

7 days ago


Detroit, Michigan, United States Contemporary Amperex Technology Co., Limited Full time

Unlock Your Potential with CATL

Contemporary Amperex Technology Co., Limited invites you to embark on a rewarding career journey as an Aftermarket Training Engineer.



Job Summary:

We are seeking a highly skilled and experienced Aftermarket Training Engineer to join our team. As a key member of our organization, you will be responsible for conducting technical training to service agents or OEMs, developing and optimizing training materials, and ensuring customer satisfaction.


Key Responsibilities:

1. Deliver high-quality technical training to improve technical and product competency among service agents and OEMs.

2. Develop and refine training materials to meet business needs and product upgrades.

3. Collaborate with clients to identify training needs and ensure customer satisfaction.

4. Convert field technical experience into technical documents, such as SOPs and faulty case studies.


Requirements:

1. Basic knowledge of power batteries and familiarity with electrical principles.

2. Proficiency in using common tools and diagnosis tools, such as multimeters, insulation testers, and oscilloscopes.

3. Minimum 3 years of technical experience in the automotive (electric mobility), energy industry, or high-voltage battery maintenance field.

4. Excellent English language skills, with priority given to candidates who can handle other languages, such as Spanish, French, or Portuguese.

5. Strong integrity, teamwork, and learning abilities, with a self-motivated attitude.



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