Customer Support Representative I
4 weeks ago
Warehouse Direct Inc is seeking a skilled Customer Support Representative I to provide exceptional customer service and support to internal and external customers.
Key Responsibilities:
- Process customer orders, returns, credits, and quotes accurately and efficiently.
- Handle customer inquiries, issues, and complaints professionally and provide timely solutions.
- Provide product information and support to customers.
- Build and maintain relationships with customers, sales team, and vendors through effective communication.
- Train new or existing customer service representatives as needed.
About Warehouse Direct Inc:
Warehouse Direct Inc is a family-owned and operated business with a strong commitment to customer service and employee development.
Benefits:
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment.
Requirements:
- 0-3 years of customer service experience.
- High school diploma or equivalent.
- Excellent communication and problem-solving skills.
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