Customer Support Representative I

4 weeks ago


Des Plaines, Illinois, United States Warehouse Direct Inc Full time
Job Description

Warehouse Direct Inc is seeking a skilled Customer Support Representative I to provide exceptional customer service and support to internal and external customers.

Key Responsibilities:

  • Process customer orders, returns, credits, and quotes accurately and efficiently.
  • Handle customer inquiries, issues, and complaints professionally and provide timely solutions.
  • Provide product information and support to customers.
  • Build and maintain relationships with customers, sales team, and vendors through effective communication.
  • Train new or existing customer service representatives as needed.

About Warehouse Direct Inc:

Warehouse Direct Inc is a family-owned and operated business with a strong commitment to customer service and employee development.

Benefits:

  • Competitive salary and comprehensive benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.

Requirements:

  • 0-3 years of customer service experience.
  • High school diploma or equivalent.
  • Excellent communication and problem-solving skills.


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