Bank Operations Specialist

1 week ago


Raynham, Massachusetts, United States Bluestone Bank Full time
Job Title

Cash Management and Online Account Specialist

About the Job

We are seeking an experienced Cash Management and Online Account Specialist to join our team at Bluestone Bank. This role is responsible for administering and supporting all cash management and online account products and services offered by the bank.

Responsibilities
  • Develop and maintain comprehensive knowledge of all cash management products and services, ensuring compliance with legal and regulatory requirements.
  • Provide customer service for cash management and remote deposit clients, troubleshooting and resolving problems.
  • Consult with business development staff and credit departments to onboard new customers to cash management products.
  • Coordinate delivery of e-banking services, including training company staff on scanning equipment and security tokens.
  • Maintain accurate records of customer contact, transactions, and inventory.
Requirements
  • Three to five years of experience in bank deposit operations and/or retail banking.
  • Strong working knowledge of business deposit products, cash management services, and related services.
  • Demonstrated ability to work independently and solve problems effectively.
  • Excellent communication, technical writing, and presentation skills.
Estimated Salary Range

$55,000 - $70,000 per year, depending on experience.



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