Automotive Service Advisor
3 weeks ago
Germain Honda of College Hills is seeking a skilled Automotive Service Advisor to own the customer's experience in the service lane. As the first point of contact, you will be responsible for providing exceptional customer service, managing repair orders, and collaborating with technicians and team members.
Responsibilities:
- Answer service calls and set appointments
- Write repair orders and communicate with customers
- Act as a liaison between technicians and customers
- Assist customers through the service process
- Collaborate with team members for loaner availability and warranty processing
Qualifications:
- At least 2 years of experience in a similar role
- Strong record of positive customer satisfaction results
- Organized and friendly personality
- Fantastic communication skills
- Professional personal appearance
- Team-oriented and self-motivated
- Able to work with little supervision
- Clean driving record
About Germain:
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Automotive Service Advisor
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