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Customer Service Representative

2 months ago

Elmsford, New York, United States Adecco US, Inc. Full time
Customer Service Agent

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent. In this role, you will be responsible for providing exceptional customer service to our clients, resolving issues, and building strong relationships.

Key Responsibilities:
  • Engage with customers to understand their needs and preferences.
  • Recommend products and services that meet customer needs.
  • Build and maintain strong relationships with customers through exceptional service.
  • Gain in-depth knowledge of products and services to effectively address inquiries and resolve issues.
  • Keep accurate records of customer interactions in CRM software.
Qualifications:
  • High School Diploma or equivalent.
  • Previous experience in a customer service role is preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Some experience in CRM software and Microsoft Office Suite.
What We Offer:
  • Weekly pay starting at $18 to $20 per hour.
  • Competitive benefit options, including medical, dental, vision, and 401(k).
  • Casual dress code in a laidback work environment.
  • Great referral bonus program for you and your friends.
  • Access to thousands of upskilling courses in Adecco's Aspire Academy.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and building strong relationships, we encourage you to apply for this exciting opportunity.