Travel Agent Assistant

6 days ago


Cape Girardeau, Missouri, United States Elite Travel Inc Full time

{"h1": "Travel Agent Assistant Job Description", "p": "At Elite Travel Inc., we are seeking a detail-oriented and enthusiastic Travel Agent Assistant to join our dynamic team. As a key member of our team, you will assist our travel agents in providing exceptional service to our clients.

Responsibilities:

* Assist travel agents in managing client inquiries via phone, email, and in-person.
* Provide clients with information concerning travel itineraries, accommodations, and destinations.
* Maintain a high level of customer service to ensure client satisfaction and loyalty.

Administrative Tasks:

* Organize and manage travel documentation, including itineraries, invoices, and confirmations.
* Keep track of important dates, schedules, and travel plans for clients and agents.
* Prepare and distribute travel-related materials and promotional content.

Booking & Reservations:

* Assist in booking flights, accommodations, car rentals, and other travel-related services.
* Ensure accuracy in reservations and troubleshoot any issues that may arise.
* Communicate with hotels, airlines, and other service providers to confirm arrangements and resolve any complications.

Research & Planning:

* Conduct research on destinations, travel itineraries, and packages tailored to clients' preferences and budgets.
* Stay updated on travel industry trends, airline policies, and destination-specific information.
* Support travel agents in creating detailed and customized travel plans.

Requirements:

* High school diploma or equivalent; additional education in travel, hospitality, or a related field is a plus.
* Previous experience in customer service or administrative roles, preferably within the travel industry.
* Proficiency in travel booking systems and software.
* Strong organizational skills with a keen attention to detail.
* Excellent communication and interpersonal skills.
* Ability to multitask and manage time effectively in a fast-paced environment.
* Passion for travel and a willingness to learn about new destinations and experiences.
* Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook).

Benefits:

* Competitive salary based on experience.
* Opportunity for growth and professional development within the company.
* Travel discounts and perks.
* A supportive and collaborative team environment.
"}



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