Pharmacy Technician 2 Certified

5 days ago

Chicago, Illinois, United States Rush Full time

Job Summary:

The Pharmacy Technician 2 Certified performs various duties, including prescription data entry, labeling, preparation, and filling, as well as packaging medication orders for patients of the specialty pharmacy. The technician works under the supervision of registered pharmacists and is responsible for tasks such as patient outreach, refill call activities, and maintaining accurate records.

Responsibilities:

  • Recognize and identify various classes of drugs and their generic and trade names.
  • Perform pharmaceutical math with understanding and accuracy, including fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
  • Familiar with abbreviation symbols and equivalents used in pharmacy communications.
  • Understand various drugs' storage requirements, dosage forms, and compounding techniques.
  • Possess proficient data entry skills and demonstrate essential computer skills such as order entry, label generation, drug pricing, and third-party billing.
  • Recognize various billing plan codes and which drugs are covered under these different plans.
  • Assist in looking up information to answer general information questions and refer questions regarding drug information or patient-specific questions to a pharmacist.
  • Update and revise patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
  • Remain alert to customer needs and provide prompt, courteous customer service.
  • Respond to and resolve patient/customer problems in an appropriate and timely fashion using proper channels.
  • Perform patient outreach to discuss refill needs for specialty medications, including medication adherence and side effect monitoring.
  • Maintain work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
  • Check and maintain adequate supply of stock necessary to fill prescriptions.
  • Maintain CE hours required to retain CPhT certification.
  • Attend department meetings as scheduled.

Requirements:

  • High School Diploma/GED required.
  • Current State of Illinois Pharmacy Technician licensure required.
  • Current PTCB Pharmacy Technician Certification (CPhT) required.
  • At least two years of experience in a customer service-oriented pharmacy environment or related field.
  • Excellent data entry skills.
  • Flexibility with work schedule.
  • Good problem-solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
  • Excellent verbal communication skills.
  • Dependable in attendance and job performance.
  • Good organizational and time management skills.
  • Team player with a positive attitude and work ethic.

Physical Demands:

  • Normal office, warehouse, and clinical environments.
  • May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

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