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VoIP Systems DevOps Engineer

2 months ago


San Jose, California, United States Zoom Full time

Job Summary

We are seeking a highly skilled DevOps Engineer to join our team at Zoom. As a DevOps Engineer, you will be responsible for developing and maintaining our public cloud and on-premises VoIP systems. This includes working with VoIP devices such as SBC, SBA, FreeSwitch Server, RTP Engine, and PSX.

Key Responsibilities

  • Develop and maintain public cloud and on-premises VoIP systems
  • Implement long-term goals of tooling and automation of operation and maintenance
  • Solve repetitive and standardized tasks and operations to meet various scenarios of operation and maintenance demand
  • Participate in architecture or program design, assist in DevOps implementation of VoIP-related product projects
  • Combine business development to continuously optimize and improve overall productivity and efficiency
  • Troubleshoot all problems related to VoIP, SBC, PSX, etc.
  • Responsible for production platform monitoring alarm/fault analysis/automated operation and maintenance tools
  • Improve the system and service monitoring system, log management system
  • Understand cutting-edge technology and promote DevOps technology evolution and technological innovation
  • Design and write VoIP automated tools

Requirements

  • Bachelor's degree in Computer Science, Computer Engineering, or a related field
  • 5 years of experience in job offered or related occupation
  • 5 years of experience in telephone system and SIP technology; VoIP, RTP, SRTP, Networking, TCP/TLS protocol; Cloud Platform solution, AWS, OCI; Linux, Redis, MySQL, Keepalive, LVS, etc.; and WebRTC, P2P, STUN, TURN

About Zoom

Zoom is a leading provider of video conferencing and collaboration solutions. We help people stay connected so they can get more done together. Our team is passionate about delivering happiness and making a meaningful impact on our customers' lives.

What We Offer

  • A dynamic and inclusive work environment
  • Opportunities for career growth and professional development
  • A comprehensive benefits package
  • A competitive salary and bonus structure
  • Equity in the company