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Service Coordinator Specialist

1 week ago

Dallas, Texas, United States Metrocare Services Full time

About Us

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Metrocare Services is a non-profit organization dedicated to providing high-quality mental health services to individuals with developmental or mental health challenges. Our team is passionate about making a difference in the lives of those we serve, and we are committed to excellence in everything we do.

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Job Summary

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We are seeking a skilled and empathetic Service Coordinator to join our team. As a Service Coordinator, you will work closely with individuals, families, and providers to ensure that the needs of those we serve are met. You will also be responsible for monitoring the effectiveness of services and making recommendations for improvement.

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Responsibilities

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  • Meet with individuals at their homes to understand their needs and preferences">
  • Make recommendations for services based on individual needs">
  • Enter information into our computer system">
  • Assist individuals in accessing services to achieve their desired outcomes">
  • Monitor the effectiveness of services and make recommendations for improvement">
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Requirements

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To be successful in this role, you will need a bachelor's degree in a social, behavioral, or human service field, customer service experience, strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work independently and as part of a team.