Hotel Management Director

1 week ago


Randolph, Massachusetts, United States Comfort Inn-Randolph, MA Full time
Job Summary

We are seeking an experienced Hotel General Manager to lead our team at Comfort Inn-Randolph, MA. As a key member of our management team, you will be responsible for overseeing the daily operations of the hotel, ensuring exceptional guest satisfaction, and driving revenue growth.

About the Job

The successful candidate will have a minimum of 4 years of experience in hotel management, preferably with Hilton or Marriott brand experience. A bachelor's degree in Business Administration, Marketing, or a related field is required. The ideal candidate will have excellent leadership skills, strong communication abilities, and a proven track record of success in managing teams and driving business results.

Responsibilities
  • Leadership: Provide coaching and guidance to leaders of revenue-generating departments to develop effective revenue strategies and set aggressive goals to drive financial performance.
  • Sales and Revenue Growth: Manage sales activities, provide customer intelligence, and evaluate market trends to inform sales strategy and meet or exceed customer expectations.
  • Guest Satisfaction: Ensure that guests receive exceptional service, resolve issues promptly, and maintain a positive reputation for the hotel.
  • Team Management: Supervise staff, delegate authority, assign responsibilities, and monitor work activities to ensure efficient operations.
Requirements
  • Education: Bachelor's degree in Business Administration, Marketing, or a related field.
  • Experience: Minimum of 4 years of experience in hotel management, preferably with Hilton or Marriott brand experience.
  • Salary: $85,000 - $110,000 per year, depending on experience.


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