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Sales Associate

2 months ago


Springfield, Massachusetts, United States American Freight Furniture Full time
{"Job Title": "Retail Sales Associate", "Job Description": "

**About the Role**

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at American Freight Furniture. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth by providing proactive consultative sales assistance and support to our customers.

**Key Responsibilities**

  • Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
  • Meet or exceed associate performance standards consistently
  • Understand website navigation and leverage technology to facilitate the customer experience and provide customer solutions when products are not available in the store
  • Maintain current knowledge of merchandise lines, product features, benefits, and availability, and provide information to customers
  • Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
  • Complete required training in the expected timeframe and participate in ongoing learning opportunities
  • Partner with other selling and sales support associates and cashiers to provide superior customer service

**Requirements**

  • Day, evening, and weekend availability for Full-Time roles
  • Flexible scheduling for Part-Time openings

**What We Offer**

At American Freight Furniture, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

"}