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Front Desk Ambassador

2 months ago

Montgomery, Alabama, United States Drury Hotels Full time
{"title": "Front Desk Ambassador", "content": "Deliver Exceptional Guest Experiences

As a Front Desk Ambassador at Drury Hotels, you will be the face of our hotel, ensuring every guest feels welcome and valued. Your warm and friendly demeanor will make a lasting impression, setting the tone for a memorable stay.



Key Responsibilities:

  • Provide exceptional guest service, responding to guest inquiries and resolving issues promptly
  • Check guests in and out, ensuring accuracy and efficiency
  • Assist with breakfast and evening Kickback service, providing a positive experience for guests
  • Maintain a high standard of integrity, service, and hospitality, promoting the Drury culture



What We're Looking For:

  • A friendly, highly organized communicator with excellent multitasking skills
  • Able to work independently and as part of a team, demonstrating a positive attitude and a can-do spirit
  • Ability to speak and receive direction in English, with a willingness to learn and grow



About Drury Hotels:

At Drury Hotels, we're more than just a place to stay. We're a family-owned and operated hotel system, dedicated to providing world-class hospitality excellence. Our 5,000 team members work together to make every guest feel welcome, happy, and at home. Join us in our mission to deliver exceptional guest experiences and make a difference in the lives of our guests and team members.

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