Guest Services Supervisor
3 days ago
Evolution Parking & Guest Services is the exclusive provider of specialized valet parking and front door services for hotels and resorts nationwide. We operate and manage the parking and front door services, focusing on delivering exceptional guest experiences.
Salary Range: $55,000 - $65,000 USD per year. Our comprehensive compensation package includes health, dental, and vision insurance, 401K with company match, employee discounts, paid time off, and company-paid holidays.
Key Responsibilities:
- Proactively greet and acknowledge all customers in a friendly, professional manner.
- Coordinate valet operations and ensure each guest receives outstanding service.
- Recommend performance improvements and increase efficiency.
- Maintain standards of professionalism and cleanliness.
- Recruit qualified applicants and provide feedback for associate performance reviews.
Required Skills and Qualifications:
- Associates Degree or relevant working experience.
- Understanding of general business practices including accounting, human resources, and customer service.
- 2+ years in a management position.
- Valid US Drivers License.
- Experience with HRIS platforms and Customer Service.
Benefits:
- Health, Dental, and Vision Insurance
- 401K with company match
- Employee Discounts with selected retailers
- Paid Time Off and Company Paid Holidays
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