Senior Contract Manager

7 days ago

Canton, Massachusetts, United States Point32Health, Inc. Full time
Job Summary

The Senior Contract Manager will play a critical role in supporting all Lines of Business, including Commercial, Senior Products, and Public Plans. This individual will serve as the primary point of contact for managing contract negotiations with integrated health delivery systems, hospitals, local care units, physician practices, federally qualified health centers/community health centers, select ancillary providers, and other providers as required.

Key Responsibilities
  • Negotiate contractual arrangements with established and/or potential network providers, within budgeted targets, with approved contract guidelines and regulatory requirements.
  • Lead meetings between Point32Health and our provider network, effectively articulating Point32Health's position on key issues relevant to the contract negotiation.
  • Work closely with internal finance and actuarial teams, providing direction to ensure data analytics and modeling are produced to support contract negotiations.
  • Develop contract documentation, clearly specifying terms, including legal, regulatory, policy, financial, and others, allowing for implementation of the contract and minimizing/preventing internal/external misunderstandings of contract intent.
  • Work closely with legal and compliance departments to ensure contract provisions are consistent across providers and ensure applicable legal and regulatory terms are included in the signed contract.
  • Manage and position the negotiation so that Point32Health meets the key objectives that have been identified for the contracting cycle.
  • Develop and maintain effective working relationships with key counterparts representing the provider and key internal colleagues to allow for support of Point32Health initiatives.
  • Understand, with a high degree of specificity, important business aspects such as unit cost trend, alternative payment methodologies, risk arrangements, medical loss ratio, provider financial performance, and any analytical tools utilized by Point32Health to understand the performance, financial, and otherwise, of the provider network.
  • Lead and/or participate in cross-functional meetings as required, lead internal ad hoc groups to address contracting issues, communicate status of negotiations, and document key financial and legal terms.
  • As required, support submissions to government agencies specific to your Market.
  • Develop and maintain relationships with key providers supporting financial, clinical, sales, retention, and quality goals.
  • Participate as required in interdisciplinary teams engaged with key providers.
  • Be aware of network adequacy requirements for all Lines of Business and work to ensure adequacy and competitiveness in all provider networks.
  • Represent and speak for Network Contracting assigned Market, including with regional leadership, sales, clinical, marketing, and administrative colleagues, as well as with trade associations and regulatory agencies as required.
Qualifications
  • Bachelor's Degree or equivalent experience.
  • 5-7 years' work experience, preferred in managed care or other healthcare environment, with knowledge of the healthcare market and needs/concerns of the industry.
  • Direct contract negotiation for multiple lines of business and products is desirable. Understanding of provider payment methodologies and experience with risk-based financial models.
  • Must be an initiative-taking individual with excellent organizational skills to manage large volumes of information and multiple assignments; attention to detail is key.
  • Ability to understand and interpret the various aspects of a contract - financial, legal, and operational with emphasis on implementation of contract terms.
  • Possess strong customer focus and expertise in setting and managing customer expectations.
  • Ability to understand the nuances of various product lines and the unique operational and financial features associated with each product.
  • Requires initiative, sound judgment, and ability to work independently under pressure in a constantly changing environment balancing multiple priorities.
  • Ability to learn and apply Point32Health Plan's policies consistently and seek guidance when necessary.
  • Conceptualize and envision the impact of change and seek out efficiencies at work. Must be flexible and a proponent/champion of change.
  • Excellent people skills to develop strong working relationships with internal and external contacts.
  • Requires excellent diplomacy, oral, and written communication skills as well as the ability to coordinate efforts among various departments at Point32Health.
  • Ability to research, interpret, and communicate complex issues in a clear and succinct manner.
  • Advanced analytic ability with proficiency in Microsoft Word, Excel, and PowerPoint applications.
  • Must be able to work cooperatively as a team member.
Compensation & Total Rewards Overview

As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company's sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

  • Medical, dental, and vision coverage.
  • Retirement plans.
  • Paid time off.
  • Employer-paid life and disability insurance with additional buy-up coverage options.
  • Tuition program.
  • Well-being benefits.
  • Full suite of benefits to support career development, individual & family health, and financial health.

For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/

Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity

Point32Health is committed to making diversity, equity, inclusion, accessibility, and health equity part of everything we do-from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams, and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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