Banquet Captain
2 months ago
Marquand, Missouri, United States
Hampton Inn & Suites Speedway
Full time
Job SummaryWe are seeking a highly skilled and experienced Banquet Captain to join our team at Hampton Inn & Suites Speedway. As a Banquet Captain, you will be responsible for delivering exceptional guest experiences and ensuring the successful execution of banquet events.
Key Responsibilities- Event Execution: Set up, service, clean up, and tear down of banquet events, ensuring seamless execution and exceeding guest expectations.
- Table Setting and Service: Set tables, buffets, bars, and snack breaks in assigned areas, maintaining accuracy and attention to detail.
- Food and Beverage Service: Professionally serve food and beverages, anticipating guest needs and offering exemplary hospitality.
- Team Collaboration: Assist other members of the banquet team to deliver phenomenal events, working together to exceed guest expectations.
- Guest Interaction: Anticipate guest needs, offer personalized service, and maintain a neat and professional appearance, ensuring a positive and memorable experience.
- Knowledge and Communication: Be knowledgeable of all menu items, contents, preparation methods, and garnishes, accurately answering guest questions and providing clear and professional communication.
- Additional Duties: Perform all cleaning, opening, and closing duties as assigned, and perform other duties as required by the General Manager.
- Professional Demeanor: Maintain a professional demeanor, warm and welcoming personality, and ability to engage easily with others.
- Communication Skills: Communicate clearly and professionally, being direct yet tactful and considerate of the audience.
- Availability: Be available to work days, nights, weekends, and holidays, maintaining a flexible schedule.
- Hotel Management Experience: Possess hotel management experience, with a hospitality degree preferred.
- Physical Demands: Stand, walk, and sit for extended periods, read and visually verify information, grasp, turn, and manipulate objects, and move, lift, carry, push, pull, and place objects weighing less than 25 pounds.
- Incentives: Receive incentives for outstanding performance.
- Employee Referral Program: Participate in an employee referral program, earning rewards for successful referrals.
- Paid Time Off: Enjoy paid time off, including vacation days and holidays.
- Merit Increase: Receive merit increases based on performance.
- 401k with Employer Contribution: Participate in a 401k plan with employer contribution.
- Medical, Dental, Vision: Enjoy medical, dental, and vision benefits.
- Life Insurance: Receive life insurance coverage.
- Long-term/Short-term Disability: Participate in long-term and short-term disability plans.
- Accident and Critical Illness: Receive accident and critical illness coverage.
- Cross-training Opportunities: Participate in cross-training opportunities to enhance skills and knowledge.
- Hotel Room Discounts: Enjoy hotel room discounts for personal use.