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Customer Service Representative

1 week ago


Milford, Delaware, United States Shore Stop Full time

Overview:

We're Shore Stop, a community hub where customers find more than just snacks and fuel. They find smiling faces, helpful service, and a place that feels like home.

The Role:

  • Deliver exceptional customer experiences by being the friendly face that greets everyone who walks through our doors.
  • Optimize sales floor performance by keeping shelves perfectly stocked, displays appealing, and our store clean.
  • Develop skills in upselling and suggestive selling to elevate the customer experience by recommending products that complement their purchase.
  • Promote our brand by encouraging customers to join our loyalty rewards program.
  • Ensure seamless cash handling by efficiently managing the cash register and handling transactions with a smile.
  • Maintain a safe and welcoming environment for customers and colleagues alike.
  • Collaborate with your team to ensure smooth operations.
  • Take pride in maintaining a clean and inviting store.
  • Participate in keeping our outdoor space clean and welcoming.

Requirements:

  • Able to work weekends and holidays, embracing the full rhythm of retail.
  • Basic math skills required, including addition, subtraction, division, and multiplication.
  • Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Must be 18 years of age or older if located in certain states; otherwise, must be 21 years of age or older.
  • Prior experience in retail or customer service is appreciated but not required.

Compensation: $13.25/hr