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Breakfast Attendant

2 months ago

Santa Clara, California, United States Aimbridge Hospitality Full time
Job Summary

The Complimentary AM Attendant is responsible for delivering exceptional service to guests in the hotel's breakfast area. This role requires attention to detail, speed, and accuracy in providing a high-quality experience.

Responsibilities
  • Provide attentive and courteous service to guests in the breakfast area.
  • Maintain a clean and organized breakfast area, including restocking supplies and cleaning tables.
  • Prepare and serve food and beverages to guests, including specialty coffee and tea drinks.
  • Handle cash and credit transactions accurately and efficiently.
  • Communicate effectively with guests and colleagues to ensure a seamless experience.
  • Perform opening and closing procedures, including side work duties.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements
  • High school diploma or equivalent required; experience in a hotel or related field preferred.
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
  • Must meet the legal age to serve alcoholic beverages and pass a responsible serving course, such as TIPS.
  • Must be able to obtain and provide a Food Handlers card, as required by city/county/state.
  • Ability to handle stressful situations in a calm and professional manner.
  • Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
Benefits
  • Competitive hourly rate: $16.00-$21.52 per hour.
  • Medical, dental, and vision coverage.
  • Short-term and long-term disability income.
  • Term life and AD&D insurance.
  • Paid time off.
  • Employee assistance program.
  • 401(k) retirement plan.