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Retail Sales Associate Footwear Specialist
2 months ago
About Us: At DICK'S SPORTING GOODS INC, we believe in the transformative power of sports. Our team is dedicated to creating a positive impact on our customers' lives by providing exceptional service and products that help them achieve their goals. We strive to create an inclusive and diverse work environment that reflects the communities we serve.
Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our Footwear Department. As a Sales Associate, you will be responsible for creating a seamless shopping experience for our customers by providing expert product knowledge, excellent customer service, and maintaining a well-organized store environment.
Key Responsibilities:
- Customer Service: Greet every customer with a smile and proactively approach them to understand their needs and preferences.
- Product Knowledge: Stay up-to-date on the latest footwear products, features, and technologies to provide expert advice to customers.
- Store Presentation: Maintain a clean and organized store environment, adhering to company standards for visual merchandising and product display.
- Teamwork: Collaborate with colleagues to achieve sales goals, support each other in meeting customer needs, and maintain a positive and inclusive store culture.
- Adherence to Policies: Follow established policies and procedures related to safety, loss prevention, and customer service to ensure a secure and enjoyable shopping experience for all customers.
Desirable Traits: Our ideal candidate will possess the following traits:
- Accountability: Take ownership of their work, meet sales targets, and maintain a high level of customer satisfaction.
- Customer Focus: Prioritize customer needs, provide exceptional service, and ensure a positive shopping experience.
- Collaboration: Work effectively with colleagues to achieve sales goals, support each other, and maintain a positive store culture.
- Trust: Build trust with customers by being transparent, reliable, and responsive to their needs.
- Decision Quality: Make informed decisions that drive sales growth, improve customer satisfaction, and maintain a positive store environment.
- Action-Oriented: Take initiative, prioritize tasks, and meet deadlines to achieve sales goals and maintain a high level of customer satisfaction.
Requirements: Prior retail sales, customer service, or related experience is preferred. We are committed to creating a diverse and inclusive work environment that reflects the communities we serve.
