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Housekeeping Team Member

2 months ago

SaintChaptes, Occitanie, United States Great Wolf Lodge Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Team Member to join our team at Great Wolf Lodge. As a Housekeeping Team Member, you will play a critical role in ensuring the cleanliness and comfort of our guests' rooms and public areas.

Key Responsibilities
  • Clean and maintain guest rooms, including making beds, dusting and vacuuming, cleaning bathrooms, and replacing supplies.
  • Utilize chemicals according to directions and familiarize yourself with all material safety data sheets.
  • Maintain a stocked, organized, and clean cart with sufficient supplies.
  • Report maintenance issues through appropriate channels for resolution.
  • Document and secure lost and found items.
  • Communicate with guests on a professional and friendly manner.
  • Keep supplies ready by restocking housekeeping cart at end of shift.
  • Assist House Attendant, including delivering guest requests and picking up used guest items.
  • Conserve energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms.
  • Report hazardous conditions in work area or equipment to supervisor.
Requirements
  • Willingness to work flexible schedule including nights, weekends, and/or holidays as needed.
  • Successful completion of criminal background check and drug screen.
  • Prior experience in housekeeping, including sanitation, laundry operations, and/or guest services.
  • Excellent customer service and oral communication skills.
  • Previous housekeeping or general cleaning experience.
  • Able to lift up to 30 lbs.
  • Able to push/pull up to 100 lbs.
  • Able to bend, stretch, and twist.
  • Able to stand for long periods of time.