Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their storage needs are met, and exceeding their expectations.
Key Responsibilities:
- Assess customer storage needs and provide personalized solutions
- Sell packing and moving supplies to customers
- Conduct daily storage unit inspections to ensure inventory and availability
- Audit cash drawers and make bank deposits
- Help customers stay current with payments and make reminder and collection calls when necessary
Physical Requirements:
- Ability to transport and lift items weighing up to 35 pounds
- Ability to walk in and around facilities, spending up to 50% of time in outdoor environments
- Perform cleaning and daily maintenance tasks, including sweeping and mopping interior areas and maintaining exterior grounds
What We Offer:
- Flexible and full-time schedules between 9:30am and 6pm (weekends until 5pm)
- Eligibility for full-time benefits after working an average of 20+ hours
- Mileage reimbursement for work-related tasks
- On-site company housing available at many locations (performance and tenure required)
- Performance-based bonuses for Property Managers
Join Our Team:
At Public Storage, we value our employees and offer a comprehensive benefits package, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending. We also offer company-paid life and accidental death insurance, as well as exclusive vendor discounts.
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