Scheduling Coordinator

4 weeks ago


Sens, Bourgogne-Franche-Comté, United States Freedom Forever Full time
Job Summary

We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team at Freedom Forever. As a Scheduling Coordinator, you will be responsible for supporting all scheduling functions, including scheduling density, inbound calls, and pipeline management. Your primary goal will be to provide exceptional customer service while establishing the most efficient operations schedules and adhering to prescribed scheduling guidelines.

Key Responsibilities
  • Populate schedules through various mediums: phone calls, SMS/texting, and email
  • Take extreme ownership of customer issues and see them through to resolution
  • Coordinate with various departments for customer resolutions
  • Understand company and department goals and KPIs, ensuring work streams are aligned
  • Provide feedback to management and other departments regarding processes, tools, and best practices
  • Perform additional duties as needed to support company goals and initiatives
Requirements
  • High school diploma or general education degree (GED)
  • 1 year of solar experience preferred
  • Bilingual is a plus
  • Minimum of 2+ years of relatable experience
What We Offer
  • Competitive Hourly Pay + Benefits
  • Medical, Dental & Vision Insurance Packages
  • 401K
  • Medical Reimbursement Accounts (HSA & FSA)
  • Employee Assistance Program
  • Employee Discounts
  • $50k Life Insurance covered 100% by Freedom Forever
  • Paid Time-Off
  • Opportunities for professional development and advancement
  • Supportive and collaborative work environment


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