Cloud Support Specialist

6 days ago


Temple Hills, Maryland, United States Highlight Technologies Full time

Job Summary

As a Cloud Help Desk Specialist at Highlight Technologies, you will be part of a dynamic team that provides critical insights to multiple cloud environments. Your daily engagement with users, engineers, and clients will be key to supporting an intelligence system that helps the USCG safeguard our nation.

Responsibilities

  • Provide Tier I and Tier II support to users and stakeholders.
  • Work with stakeholders to deliver a product that meets mission needs.
  • Offer prompt and professional problem-solving to USCG system users and stakeholders.

Qualifications

  • Active TS, SCI Eligible.
  • Bachelor's Degree or higher.
  • Minimum of five (5) years experience.
  • Security+ certification or obtain within 3 months of hire.

About Highlight

Highlight has provided Development and Modernization, Secure IT, and Mission Solution services to federal government customers for over ten years. Our team knows the technology and understands how our customers and their stakeholders work. We implement industry best practices to deliver high-quality, end-to-end solutions that minimize risk and maximize results.

We're an Equal Opportunity Employer that empowers our people to fearlessly drive change. Our team is dedicated to fostering diversity within our teams to promote creativity, innovation, and teamwork to deliver the best solutions for our customers.



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