Customer Service Representative

4 days ago


Madison, Wisconsin, United States Capitol Tire and Service Full time

About the Role

Capitol Tire and Service is looking for a skilled and experienced Service Advisor to join our team. As a key member of our service department, you will play a vital role in ensuring our customers receive exceptional service and their vehicles are repaired to the highest standards.

Your primary responsibilities will include greeting customers, assessing their vehicle needs, and writing accurate service orders. You will also work closely with our technicians to ensure repairs are completed efficiently and on time. With your excellent communication skills and attention to detail, you will provide clear and concise information to customers, including estimated costs and repair options.

To succeed in this role, you should have a strong focus on customer service, good communication skills, and attention to detail. Experience in the automotive industry is an asset, but not required. We offer a competitive starting salary of $80,000 per year, along with opportunities for growth and advancement within the company.



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