Customer Service Representative
6 days ago
The Customer Service Associate plays a vital role in ensuring that customers receive world-class service and support. This position involves consulting with customers on their rental needs, identifying opportunities to maximize revenue, and providing exceptional customer service.
Key Responsibilities:
- Consult with customers to understand their rental needs and preferences
- Maximize revenue opportunities by offering products and services
- Provide exceptional customer service and support
- Ensure vehicles are prepared for customer pick-up, including cleaning, assessing damage, fueling, and refilling fluids
Qualifications:
- Strong oral and written communication skills
- Ability to work in a fast-paced environment
- Knowledge of equipment operation, including computer terminals, telephones, and calculators
- Ability to lift, bend, and twist, as well as sit, stand, and walk for extended periods
Benefits and Perks:
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Discounts on Hertz rentals and other perks
About Hertz:
Hertz is a leading global car rental company with a presence in over 9,700 locations worldwide. We are committed to providing exceptional customer service and support, and we are seeking a talented and motivated individual to join our team as a Customer Service Associate.
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