Customer Care Associate

3 weeks ago


Topsham, Maine, United States Tillotek Staffing Solutions Full time
Job Overview
Tillotek Staffing Solutions is seeking a skilled Customer Care Associate to join our team in Topsham, Maine. In this role, you will be responsible for providing excellent service to external customers. This is a perfect opportunity for someone who enjoys problem-solving, staying challenged, and thinking creatively.

Key Responsibilities
- Respond to telephone inquiries and resolve customer issues
- Check voice mail daily and respond to calls or refer as appropriate
- Respond to email, live chat, and walk-in inquiries
- Track customer inquiries via FedEx and UPS as needed
- Assist customers with orders, product, and website questions

Requirements
- At least 1-2 years' experience in customer relations or a related field
- Excellent technical skills (Excel, Word, PowerPoint)
- Ability to work independently and on the team

Compensation
We offer an estimated annual salary of $40,000 - $50,000 based on experience and qualifications.

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