Logistics Terminal Supervisor
3 days ago
BENORE LOGISTIC SYSTEMS INC is a comprehensive service provider offering supply chain, transportation, warehousing, and on-site services across the United States.
Our MissionWe aim to deliver world-class service to our esteemed clientele, exceeding targets for sustainability and social responsibility.
Job DescriptionEarn a salary of $90,000 - $120,000 annually as an Operations Terminal Manager at BENORE LOGISTIC SYSTEMS INC in Erie, Michigan.
This is a leadership position overseeing transportation operations to ensure safety, efficiency, and profitability.
The ideal candidate will have 5+ years of experience in transportation operations with team and asset management experience in a fast-paced logistics environment.
Main Responsibilities:
- Lead a High-Performing Team: Supervise drivers, logistics specialists, clerical staff, and operations supervisors to foster teamwork, accountability, and professional growth through coaching, evaluations, and rewards.
- Optimize Operational Efficiency: Utilize company assets to enhance route efficiency, manage schedules, and meet safety, financial, and service targets.
- Ensure Compliance and Safety Standards: Enforce compliance with DOT, OSHA, and CTPAT regulations, conduct safety checks, administer HOS rules, and oversee accident investigations.
- Strengthen Customer Relationships: Act as the primary contact for terminal clients, building rapport, anticipating needs, and quickly resolving issues to foster long-term partnerships.
- Monitor Key Performance Metrics: Track and manage KPIs for drivers and terminal operations, analyze data, identify improvements, and implement strategies to enhance productivity and service quality.
- Conduct Field Assessments: Perform ride-alongs with drivers to evaluate route performance, safety adherence, and improvement opportunities.
- Manage Facility and Equipment Maintenance: Coordinate with the maintenance team to ensure all equipment, vehicles, and terminal infrastructure are in top condition.
- Oversee Payroll and Time Management: Ensure payroll accuracy and manage team schedules, including vacation requests, to maintain smooth operations.
- Support Hiring and Talent Acquisition: Participate in interviews and disciplinary actions, aligning hiring decisions with company values and goals.
- Maintain Terminal Infrastructure: Oversee upkeep of terminal facilities to ensure a safe and efficient work environment.
- Enforce Quality and Compliance Standards: Uphold ISO certifications (ISO 9001:2015, ISO 14001:2015, and OHSAS 45001) and drive continuous quality improvements.
- Foster Communication and Team Cohesion: Promote open communication among team members and departments, lead meetings, and encourage feedback to maintain a collaborative environment.
The ideal candidate will possess the following qualifications:
- Education: Bachelor's in Management, Transportation, Logistics, or related field preferred; Associate's degree plus 8+ years in operations or terminal management considered.
- Experience: 5+ years in transportation operations with team and asset management experience in a fast-paced logistics environment.
- Technical Skills: Proficiency in Microsoft Office 365 and transportation management software (TMW, Peoplenet, SpeedGauge, Rand McNally, PCMiler); familiarity with inventory tracking and time clock management systems is a plus.
- Regulatory Knowledge: Strong understanding of Federal Motor Carrier Safety Regulations, DOT compliance, and C-TPAT best practices; knowledge of OSHA standards and ISO certifications is beneficial.
- Leadership & People Management: Proven record in team leadership, conflict resolution, and fostering high engagement. Skilled in interviewing, training, and developing associates.
- Analytical & Problem-Solving: Ability to analyze KPIs, productivity metrics, and make data-driven decisions to address operational challenges.
- Communication & Interpersonal: Strong written and verbal communication skills; adept at representing the company positively to customers and partners.
- Organization & Multitasking: Highly organized with the ability to manage multiple priorities and deadlines.
- Flexibility: Available to work weekends, holidays, and travel as needed.
- Integrity & Professionalism: High ethical standards, strong work ethic, and sound business judgment.
BENORE LOGISTIC SYSTEMS INC offers a competitive compensation package, exceptional health benefits, 401(k) matching up to 6%, paid training and holidays, employee engagement initiatives, professional development opportunities, flexible work schedules, and numerous additional perks.
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