Service Operations Coordinator

2 weeks ago


Fremont, California, United States Pivot Interiors Full time
Job Summary

We are seeking a highly organized and detail-oriented Service Operations Coordinator to join our team at Pivot Interiors. In this role, you will be responsible for coordinating activities related to service accounts, ensuring goals or objectives are accomplished within prescribed time frames and cost parameters.

Key Responsibilities
  • Establish strong relationships with clients and maintain the highest standard of customer satisfaction.
  • Coordinate scheduling with clients and vendors, including product pulls and installations.
  • Provide clients with updates and confirmations on service requests and MACs (moves, adds and changes).
  • Act as the single point of contact for client representative(s) on all service-related matters.

The ideal candidate will have excellent communication skills, attention to detail, and the ability to work independently with minimal supervision.



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