Warehouse Associate

Job Summary

This role is responsible for checking in drivers who have completed their routes by verifying product returned, customers signed the invoice and possible missed deliveries; account for pallets, totes and other company property is returned.

Responsibilities

Check-in drivers who have completed their routes by verifying product returned, customers signed the invoice and possible missed deliveries; account for pallets, totes and other company property is returned.
Identify missed collections and notify Credit Services.
Ensure food safety protocols were followed on the return and coordinate with Food Safety personnel for issues.
Assure all delivery exceptions are noted on the invoice and/or delivery exception report.
Inspect returned products to determine restocking appropriateness or deciding if the customer warrants the credit.
Decide and adjust as needed the appropriate reason code on invoice to provide efficient processing; code damaged or inferior products with the appropriate damage code and write the code on the damaged case.
Separate and stage for return processing all products, and count the returned items to ensure quantities match the quantity written on the return sheet and invoices.
List overage on the return sheet following the "available stock/warehouse location" report to re-enter the product into the inventory system as soon as possible.

Qualifications

High school degree or equivalent.
1 year of pallet jack and/or forklift experience.
Ability to write routine reports and correspondence.
Speak effectively before groups of customers or associates of an organization.
Must have exemplary listening skills to facilitate effective two-way communication.
Can add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
Solid problem-solving skills.
Strong verbal and written communication skills.
Must be able to read, write and speak English.

About Sysco

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

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