Service Department Lead
3 weeks ago
We are looking for a skilled Service Department Lead to join our team at Meineke - 1668. As a key member of our management team, you will be responsible for overseeing daily operations, managing a team of automotive service professionals, and ensuring exceptional customer satisfaction.
Responsibilities:
- Lead a team of automotive service professionals to achieve high levels of employee morale and customer satisfaction while maintaining profitability.
- Ensure timely completion of repairs and maintenance tasks.
- Mentor employees on sales and customer service techniques.
- Develop and implement effective strategies to improve customer satisfaction and employee engagement.
Requirements:
- Bachelor's degree preferred; high school diploma or GED required.
- Valid state-issued driver's license and clean driving record required.
- Successful completion of pre-employment drug and background screening.
- At least two years of experience as an automotive service writer or service advisor; experience as an automotive service manager preferred.
- Deep understanding of automotive technology, job duties, and repair services required.
About Us:
- We value personal and professional growth at Meineke - 1668.
- Benefit from ongoing training and development programs to enhance your knowledge and stay up to date with industry trends.
- Join a team of driven individuals who share your passion for high-quality repair work.
- Experience a supportive and collaborative work environment that encourages growth and camaraderie.
Estimated Salary Range: $62,000 - $82,000 per year, depending on experience and location.
Benefits: Competitive compensation package, comprehensive benefits package, employee discounts, and opportunity for advancement.
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