Service Department Lead

3 weeks ago


Conway, Arkansas, United States Meineke - 1668 Full time
Job Title: Service Department Lead

We are looking for a skilled Service Department Lead to join our team at Meineke - 1668. As a key member of our management team, you will be responsible for overseeing daily operations, managing a team of automotive service professionals, and ensuring exceptional customer satisfaction.

Responsibilities:

  1. Lead a team of automotive service professionals to achieve high levels of employee morale and customer satisfaction while maintaining profitability.
  2. Ensure timely completion of repairs and maintenance tasks.
  3. Mentor employees on sales and customer service techniques.
  4. Develop and implement effective strategies to improve customer satisfaction and employee engagement.

Requirements:

  • Bachelor's degree preferred; high school diploma or GED required.
  • Valid state-issued driver's license and clean driving record required.
  • Successful completion of pre-employment drug and background screening.
  • At least two years of experience as an automotive service writer or service advisor; experience as an automotive service manager preferred.
  • Deep understanding of automotive technology, job duties, and repair services required.

About Us:

  • We value personal and professional growth at Meineke - 1668.
  • Benefit from ongoing training and development programs to enhance your knowledge and stay up to date with industry trends.
  • Join a team of driven individuals who share your passion for high-quality repair work.
  • Experience a supportive and collaborative work environment that encourages growth and camaraderie.

Estimated Salary Range: $62,000 - $82,000 per year, depending on experience and location.

Benefits: Competitive compensation package, comprehensive benefits package, employee discounts, and opportunity for advancement.


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