Field Services Technician

24 hours ago


Green Bay, Wisconsin, United States ASSOCIATED BANK NA Full time

Job Overview

We are seeking a skilled Field Services Technician to join our team at Associated Bank NA. As a Field Services Technician, you will be responsible for installing, relocating, and maintaining computer systems, peripherals, and other technology equipment.

About the Role

The ideal candidate will have an Associate's Degree in Computer Servicing, Network Servicing, or Electromechanical Technology Servicing. You will participate in planning, organizing, and executing the installation and maintenance of various technology systems, including computer systems, peripherals, and communications equipment.

Key Responsibilities

  1. Install, relocate, and maintain computer systems, peripherals, and other technology equipment
  2. Participate in the training and coordination of junior technicians
  3. Provide superior hardware installation, configuration, maintenance, and software support services
  4. Respond to customer requests for on-site hardware repair services using company-provided parts, tools, and vehicles
  5. Configure, troubleshoot, and repair laptops for colleagues as requested
  6. Troubleshoot computer and IP telephone connectivity or communication problems
  7. Collaborate with other IT support personnel to resolve issues

Requirements

An estimated salary of $80,000 - $110,000 per year is expected based on location. The employment policy of Associated Banc-Corp provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential.



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