Freight Operations Supervisor
4 weeks ago
We are seeking a highly skilled Freight Operations Supervisor to join our team at Freeman. As a key member of our Event & Exhibit Services team, you will be responsible for supervising the freight operation and dock labor at show sites across the country.
Key Responsibilities- Supervise dock labor at show sites, assigning qualified personnel to efficiently perform all duties in accordance with standard practices.
- Assist in the training of all dock labor, ensuring they have the necessary skills and knowledge to perform their jobs effectively.
- Provide direction to all subordinates to ensure a safe work environment, conducting regular safety and service meetings to promote a culture of safety and excellence.
- Interact with Facility Managers to ensure all facility rules and regulations are adhered to, and determine the needs and request equipment, tools, and labor required to produce each show event.
- Ensure the location of all rigging and machinery, and order and supervise all drivers and machine operators, as well as related equipment such as cranes and large capacity forklifts.
- Communicate with decorating operations and account executives on the scheduled move-in and move-out of each show, and work closely with customers throughout the event to ensure quality standards are met.
- Analyze and explain invoices to customers, and contact exhibitors regarding shortages, damages, or re-routes on outbound shipment.
- Project labor and analyze labor using the labor budget tool, and produce accurate payroll forms, timecards, or timekeeping system for all labor worked on shows.
- Complete a post-show recap after the show is completed, and ensure job cost is kept to a minimum without sacrificing services to all customers.
- Ensure all equipment is returned from show sites to the warehouse, and perform other duties as required.
- High School diploma or GED required; College Degree preferred.
- 2+ years of industry-related experience preferred; 2+ years of supervisory experience in a related field preferred.
- Familiarity with current material handling rates, show rules and regulations, association requirements, and pertinent information for a show.
- Ability to perform basic computer functions in Freeman programs, and experience and versed in programs such as Outlook, Word, and Excel.
- Ability to pass an MVR screen.
- Travel up to 25%.
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These include medical, dental, and vision insurance, tuition reimbursement, paid parental leave, life, accident, and disability insurance, retirement with company match, paid time off, and a commitment to diversity and inclusion.
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers, and our communities around the world can reach their goals and connect with each other.
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