Credit Union Representative Role

5 days ago


Trumbull, Connecticut, United States Credit Union Full time

We are seeking a highly skilled professional to join our Credit Union team as a Financial Service Representative. In this part-time role, you will work 20 hours per week, four days a week.

The estimated annual salary for this position is $55,000 - $75,000, based on experience.

This role involves providing exceptional customer service to our members, including resolving issues and answering queries in a timely and professional manner. You will also be responsible for promoting Credit Union products and services, opening accounts, and accepting loan applications.

To excel in this role, you must possess excellent communication and interpersonal skills, as well as the ability to prioritize tasks effectively and manage multiple responsibilities.

As a Credit Union representative, you will be expected to maintain accurate records, adhere to regulations, and uphold the highest standards of customer service.

Responsibilities:

  • Provide teller services to members
  • Resolve member issues and answer queries
  • Cross-sell Credit Union products and services
  • Open accounts and accept loan applications
  • Perform other duties as required by management

Qualifications:

  • 2+ years of customer service or office experience
  • Prior banking experience is beneficial
  • Strong verbal and written communication skills
  • Ability to multitask and prioritize tasks effectively
  • Associate's degree or equivalent experience

Benefits:

  • Competitive salary range
  • Credit Union funded 401K plan
  • Paid time off
  • Team-building events and social activities


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