Bakery Manager
1 month ago
We are seeking a skilled Bakery Manager to lead our bakery team in creating delicious and visually appealing baked goods. As a Bakery Manager, you will be responsible for overseeing the daily operations of the bakery, including managing inventory, supervising staff, and maintaining high standards of quality and customer service.
Key Responsibilities:- Provide exceptional customer service by warmly greeting each customer and efficiently processing their orders at the Bakery counter.
- Ensure you and your team consistently follow Red Shirt Service guidelines, maintaining a pleasant and accurate demeanor at all times.
- Promote bakery products effectively through engaging selling sessions, answering questions, and assisting customers with special requests.
- Maintain strict adherence to proper receiving procedures, credit policies, and shortage/damage protocols.
- Oversee sanitation and food safety processes, guaranteeing 100% compliance to ensure the well-being of customers and teammates.
- Monitor operations closely to ensure optimal service levels and adherence to procedures.
- Delegate tasks effectively, prioritize assignments, & follow up to ensure smooth operations.
- Manage inventory levels by ordering products to meet business needs and adhere to inventory guidelines.
- Ensure timely processing of department paperwork, utilizing department tablets for efficient communication and paperwork processing.
- Conduct accurate departmental inventories according to corporate schedules, monitoring daily and weekly reports.
- Attend department manager meetings, sales meetings, and huddle ups to stay informed and contribute to team success.
- Keep detailed records of orders, pre-books, and product movement to facilitate informed decision-making.
- Monitor and understand daily/weekly product movement to optimize ordering and daily production needs.
- Maintain cleanliness and sanitation standards, including code dating guidelines and removal of outdated products.
- Ensure proper presentation by setting and filling all cases and displays according to corporate standards.
- Manage daily production and usage of fresh baked items to maximize sales and control shrinkage.
- Ensure quality standards by overseeing proofing, baking, recipe usage, and portion control of all products.
- Ability to decorate cakes and/or oversee decorating to meet company standards.
- Provide personnel support for the Bakery department, including feedback on teammate performance and recommendation/assistance with disciplinary actions.
- Take responsibility for achieving financial goals, including sales, gross profit, payroll, and supplies.
- Uphold all store and department policies as outlined in the Teammate Personnel handbook and other manuals provided.
- Strong leadership skills with the ability to motivate and mentor a team.
- Proficient in cake decorating and have a passion for creating visually appealing products.
- Basic math, writing, and computer skills for inventory management and recordkeeping.
- Excellent communication skills and the ability to follow verbal and written directions.
- Organizational skills and the ability to multitask and prioritize in a fast-paced environment.
- Commitment to upholding safety standards and ensuring a clean and sanitized work environment.
- Equipment operations including but not limited to computer, bread slicer, knives, proofer, hand wrapper, knives.
We offer a competitive salary based on experience and qualifications, as well as a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer flexible scheduling, flexible hours, and a 401(k) plan with employer match. If you are a motivated and experienced leader with a passion for baking and customer service, we encourage you to apply for this exciting opportunity.
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