Peer Navigator

We are seeking a highly motivated and compassionate Peer Navigator to join our team at the Economic Opportunity Council of Suffolk Inc. As a Peer Navigator, you will play a critical role in providing culturally competent client support and advocacy, conducting community outreach, and marketing program services.

• Conduct community outreach to identify, engage, and re-engage clients in care and services
• Provide education on health benefits of medical care engagement, retention, HIV medication adherence, and viral suppression
• Encourage clients to engage or re-engage in HIV medical care by addressing barriers to optimal health outcomes
• Assist clients in developing skills for treatment adherence and viral suppression
• Address treatment adherence needs and coach clients in adherence skills
• Teach clients to navigate the care system and access needed services through the Ryan White Program
• Provide referrals and accompaniment to appointments to ensure linkage to medical care and treatment
• Enhance engagement in care by assisting clients with appointment reminders
• Collaborate with medical service providers to maximize linkage to care and retention in care
• Network with community agencies and organizations to establish referral linkages
• Participate in EOC's Consumer Advisory Board Meetings
• Participate in in-service trainings and on-site workshops for professional growth and development
• Attend external trainings and workshops as directed by management
• Participate in biweekly supervision and group supervision
• Attend programs, departmental agency meetings, and perform other duties as assigned by the supervisor
• Provide data entry support when needed
• Maintain strict confidentiality of all client-related information

• Comfortable disclosing HIV status
• HIV + medication and appointment adherent role model
• Knowledge of community resources and referrals for HIV/STD/HVC testing and screenings, PrEP and Pep, mental health, care coordination, and additional appropriate client-centered referrals
• Ability to work as part of a team with co-workers and other colleagues as necessary
• Bilingual (English/Spanish) a plus
• Excellent verbal and written communication skills, including strong interpersonal and organizational skills
• Demonstrated ability to work effectively with people of diverse backgrounds in a multicultural environment
• Familiar with Word, Excel, and Power Point and experience with data management systems
• Ability to follow directions and communicate well
• Must be Peer Certified in the HIV track or achieve Peer Certification within 6 months of hire

High School diploma or G.E.D. preferred. Must have experience in at least two of the following areas: peer education outreach, group facilitation, volunteer coordination or support, and/or community organizing/mobilization. Strong written, oral communication, public speaking a plus. Must have relevant lived experience and be comfortable sharing their health status.