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Quality Care Operations Manager

2 months ago

Sevierville, Tennessee, United States Covenant Health Full time

Quality Care Operations Manager

Covenant Health is looking for a committed Quality Care Operations Manager to become part of our dedicated team. In this pivotal role, you will oversee the strategic planning, organization, management, and assessment of operations related to quality assurance, care coordination, infection control, performance enhancement, regulatory adherence, and medical staff administration across our healthcare facilities. Your collaboration with interdisciplinary teams will be essential in ensuring effective care coordination and achieving optimal patient outcomes.

Key Responsibilities:

  • Formulate departmental budgets to efficiently allocate resources
  • Assist in crafting strategic initiatives for the department and organization
  • Identify and track essential processes and patient outcomes
  • Execute corrective action plans aimed at improvement
  • Supervise Care Management functions to ensure coordinated patient care
  • Remain informed on regulatory standards and guarantee compliance
  • Oversee medical staff credentialing and departmental structure
  • Collaborate with infection control management to develop effective strategies
  • Lead action plans for accreditation and certification surveys
  • Minimize waste and enhance resource utilization
  • Engage in various committees focused on quality and performance improvement
  • Communicate with stakeholders to enhance resource utilization and compliance

Qualifications:

Minimum Education: A Bachelor's degree or higher in Nursing, Social Work, Healthcare Administration, Public Health, or a related discipline

Minimum Experience: A minimum of five years of experience, with at least three years in a hospital environment

Licensure Requirements: A valid Tennessee RN license is required if the degree is in Nursing. Certifications such as CCM, ACM, or CPHQ are preferred

Join us in our commitment to delivering exceptional care and fostering positive outcomes for our patients.