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Risk Management Associate

2 months ago

Atlanta, Georgia, United States RippleMatch Full time
Job Description

This role is with CNA, a leading insurance company that utilizes RippleMatch to find top talent.

You have a clear vision of where your career can go, and we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Key Responsibilities
  • Underwriting Analysis and Documentation: Performs underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business within assigned Letter of Underwriting Authority.
  • Endorsement Requests: Handles endorsement requests within delegated authority, referring endorsements outside of authority to underwriter with recommended action.
  • Renewal Book Management: Handles assigned renewal book within assigned authority, demonstrating the ability to triage renewal applications/specs and formulate next steps for the underwriter with outlined changes or points of attention for accounts outside authority.
  • Liaison and Issue Resolution: Works as a liaison within the branch, or across CNA to resolve issues (billing and collections, risk control, underwriting guidance from cabinet members, line of business, underwriting services subject matter experts).
  • File Documentation: Documents assigned files ensuring completeness, compliance, and quality (correspondence, proposals, endorsements, cancellations, etc.).
  • Advanced Pricing Strategy: Executes on advanced pricing strategy (i.e. business unit pricing tools) on behalf of the Underwriter in compliance with regulatory and CNA specific underwriting strategies and demonstrates ability to document pricing rationale.
  • Quote Proposals and Negotiations: Completes quote proposals and negotiates with external partners within assigned authority.
  • Customer Interaction: Leveraged as the first-line point of contact to the producers/customers on account related matters while proactively identifying opportunities for up sell or account rounding.
  • Marketing and Field Visits: Assist in marketing products and services through external partners and makes field visits.
  • System Expertise: Expert on systems and workflows, serving as a resource to others (train, problem solver, coach) and conduit for feedback to internal underwriting partners.
  • Industry Knowledge: Keeps current on line of business strategy, state/territory issues, regulations and trends.
Requirements
  • Knowledge and Skills: Knowledge of Property and Casualty underwriting including insurance products, policy processing procedures and documentation.
  • Time Management and Analytical Skills: Strong time management, and analytical skills.
  • Interpersonal and Communication Skills: Strong interpersonal and communications skills, ability to effectively interact with all levels of CNA's internal and external business partners.
  • Independence and Coaching Ability: Demonstrated ability to work independently on multiple tasks, strong capability to advise and coach others.
  • Customer Service Experience: Demonstrated customer service experience and the ability to interact with a wide-variety of people on a daily basis in person, via telephone and email.
  • Technical Skills: Strong knowledge of Microsoft Office Suite as well as other business-related software.
Education and Experience
  • Education: Bachelor's degree or equivalent experience.
  • Experience: Typically a minimum of three years of related work experience.