Logistics Coordinator

6 days ago


Houston, Texas, United States Kirby Corporation Full time
About Kirby Corporation

We are a leading global manufacturer and distributor of mission-critical fluid handling and flow control solutions for various industries. Our team is seeking a skilled professional to fill the role of Customer Service Representative.

Job Description

The successful candidate will be responsible for facilitating communication between Vessel Operations Management, Captains/Pilots, Maintenance departments, Schedulers, Sales teams, Customer Dock representatives, and third-party service providers.

Key Responsibilities:

  • Answer incoming phone calls and respond to customer inquiries.
  • Attend daily meetings to discuss operational requirements and vessel status.
  • Review traffic information for accuracy and report any potential issues to relevant teams.
  • Assign primary vessel groups as required and confirm trip requirements with customers.
  • Coordinate barge preparation, including stripping, cleaning, and repairs, as needed.
  • Assist in developing action plans to address operational concerns.
  • Coordinate horsepower requirements with Schedulers and hire spot services through approved vendors.
  • Schedule barges and coordinate fleet departures/arrivals.
  • Update ETAs on barges in our system and communicate delays to Sales and customers.
  • Tender barges upon arrival in port and document all pertinent trip information.

Estimated Salary: $55,000 - $65,000 per year based on location and experience.



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