Keyholder - Somerset Collection

4 weeks ago


Troy, Michigan, United States The Estee Lauder Companies Full time
Job Summary

We are seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the Store.

Key Responsibilities
  • Lead by example, modelling behaviors that the sales team needs to demonstrate to provide inspirational, authentic, and personalized customer service to achieve sales and customer service targets.
  • Use retail flair and cash handling experience to carry out essential start and end of day cash reconciliation, as well as opening and closing the store on a rotational basis.
  • Provide coaching and mentoring to the sales team to achieve sales and customer service targets.
Requirements
  • Proven retail experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable.
  • Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
What We Offer

The Estée Lauder Companies offers a competitive remuneration and benefits package, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays, and vacation time.

Anticipated Hourly Range: $15.59 to $25.98 (Depending on qualifications, skills, experience, and/or budget).



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