Guest Experience Manager

4 days ago


Pearland, Texas, United States McDonald's Full time
Guest Experience Leader

At McDonald's, we're committed to delivering exceptional guest experiences that leave a lasting impression. As a Guest Experience Leader, you'll play a vital role in ensuring our customers feel valued and cared for.

Key Responsibilities:

  • Lead the guest experience by checking in with customers and ensuring they're enjoying their visit.
  • Be the solution by handling guest concerns and providing resolutions that meet their expectations.
  • Work collaboratively with your team to maintain a welcoming, friendly, and clean restaurant environment.
  • Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features.

Requirements:

  • A humble and hospitable demeanor.
  • Passion for helping and serving others (customers and fellow team members).
  • A desire to learn and grow.
  • The ability to communicate effectively and anticipate customer needs.

What We Offer:

  • Competitive pay starting at $13.00 / hour plus cash incentives.
  • Employee discounts and free meals.
  • Paid sick leave and/or paid time off.
  • Tuition reimbursement and/or educational assistance.
  • Training and advancement opportunities.
  • Weekly direct deposit.
  • 401k plan*Medical, dental, and vision benefits*And much, much more.

Equal Employment Opportunity:

McDonald's is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.

We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact the restaurant you are applying to request accommodation(s).

Requsition ID:

PDX MC 263655EB-9ECA-4AB4-B7FC-20829BF4B72B_5110



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