Technical ServiceNow Expert and Implementation Lead

2 days ago


Lodi, New Jersey, United States Diverse Lynx Full time
Job Overview

We are seeking a highly skilled ServiceNow Technical Lead to join our team at Diverse Lynx. As a key member of our IT department, you will be responsible for providing technical guidance and leadership on the implementation, integration, and support of the ServiceNow platform.

The ideal candidate will have a strong background in ITSM and ITOM, with extensive experience in administering, implementing, and configuring ServiceNow solutions. You will work closely with our business analysts and process leaders to develop appropriate technical solutions and provide timely status reports to our project manager.

Essential Responsibilities:

  • Provide technical guidance and leadership on ServiceNow implementation, integration, and support
  • Develop and administer technical solutions on the ServiceNow platform to satisfy business needs
  • Review design and code to ensure alignment with customer expectations and industry standards
  • Communicate technical problems and solutions to both technical and non-technical audiences

Requirements:

  • 10-12 years of experience in administration/implementation/configuration of ITSM and ITOM solutions
  • 7-10 years of experience in administration/implementation/configuration of ServiceNow in areas of ITxM
  • Experience in integrating ServiceNow with other 3rd party systems or in-house tools
  • Lead at least a couple of implementation projects in different ServiceNow core modules
  • Certifications in Certified Application Developer and Certified Implementation Specialist - ITSM

Location: Richmond, VA (Hybrid)

Estimated Salary: $120,000 - $150,000 per year based on location and experience

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