Energy Efficiency Specialist

3 weeks ago


Kalamazoo, Michigan, United States Franklin Energy Full time
Job Summary

We are seeking a highly motivated and experienced Energy Advisor to join our team at Franklin Energy. As an Energy Advisor, you will play a critical role in providing expert advice and coordination for our energy efficiency programs, working directly with homeowners, landlords, building owners, and other utility customers.

Key Responsibilities
  • Provide expert advice and coordination for our energy efficiency programs
  • Recommend specific modifications to electric and/or gas systems to improve efficiency
  • Convince prospective clients of the improved efficiency that our services will bring
  • Install energy-saving products as directed by program management
  • Promote the energy efficiency program to customers, trade allies, and program stakeholders within your assigned territory
  • Manage field time effectively with customer, Trade Ally, and program stakeholder visits
  • Develop and deliver presentations to create awareness about the program
  • Respond to customer inquiries and concerns by phone, electronically, or in person to move projects towards completion
  • Work with utility customers to provide energy efficiency and business activities
  • Identify and provide documentation of on-site opportunities and written summary reports for energy efficiency to customers and client/Program Manager
  • Discuss technical elements of energy-consuming equipment, such as lighting, HVAC, hot water systems, building and pipe insulation, and air sealing
  • Enter data into spreadsheets and databases to determine energy savings and manage current projects
  • Maintain professional appearance and behavior appropriate for a representative of our organization and the utility
  • Build quick rapport with customers and work in a team atmosphere
Requirements
  • Bachelor's degree from an accredited college or university or equivalent experience
  • 2 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, conservation and energy management, or related experience
  • Previous energy efficiency and/or energy modeling experience preferred
  • Previous customer service, sales, or marketing experience
  • Must be self-motivated, organized, and able to prioritize workload
  • Must be flexible to handle a wide variety of work and work at a fast pace
  • Ability to adapt to changing environment in the program when required
  • Proficient in Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook
  • Strong data entry skills in entering information in tracking systems/databases
  • Ability to communicate effectively, both verbally and in writing, with customers, clients, and employees
  • Ability to analyze and interpret data and solve practical problems
  • Knowledge of mathematical concepts such as fractions, percentages, and ratios
  • Committed to diversity and inclusion
  • Reliable transportation
  • Valid driver's license
  • Willingness to travel less than 50%
Benefits

Franklin Energy offers a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off (PTO), paid holidays, parental leave, sick/safe leave, company-paid volunteer hours, and more.

We are an equal opportunity employer and welcome applications from diverse candidates.



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