Product Development Professional
3 weeks ago
We are a leading provider of innovative transit technology, dedicated to enhancing mobility worldwide. Our mission is to develop and implement cutting-edge solutions that make a meaningful impact on communities globally.
As a Product Specialist at Clever Devices Ltd., you will play a vital role in driving business growth and facilitating the Agile Development Process for current and potential new projects. You will work closely with cross-functional teams to provide pre-sales services, including system engineering, requirements development, user interface design, technical product presentations, training, troubleshooting, and technical account management.
Primary Responsibilities:- Assist Product Managers in leading Agile teams using created Epics and Stories
- Interface with Marketing, Sales, Engineering, Quality Assurance, Training, Project Management, and Systems Engineering to advocate for features and functionality enhancements
- Support technical marketing initiatives for customer application design and integration
- Conduct product demonstrations and technical overviews at industry trade shows and on-site customer opportunities
- Contribute to business plans, market penetration strategies, and order forecasts in assigned product lines
- Monitor customer requirements for existing and future products
- Analyze and resolve product issues at customer sites as part of the support escalation path
- Research competitor pricing and positioning of our products
- Explore vendor offerings and technology feasibility for solutions
- Prepare and present demonstrations of company products
- Identify and prepare products for customer demonstrations
- Evaluate competitor systems/products for functionality accuracy
- Perform in-house product testing and evaluation
- Install and upgrade software/hardware at client facilities
- Analyze quantitative data to inform real-world events
- Prepare materials for trade shows
- Provide technical support to the sales team
- Develop product specifications
- Travel to customer facilities for pre- and post-sales support
- Follow up on specific applications with technical support
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