Night Auditor Position

3 days ago


Beckley, West Virginia, United States VP Management LLC Full time
Hotel Night Auditor Job Description

We are seeking a detail-oriented and customer-focused individual to fill the role of Hotel Night Auditor at VP Management LLC. As a key member of our front desk team, you will be responsible for ensuring the accuracy and integrity of our financial records, while providing exceptional service to our guests.

Key Responsibilities:
  • Process invoices and transactions for preparation of reports and statements.
  • Greet and welcome guests upon arrival, providing prompt and professional service in a hospitable manner.
  • Answer incoming calls and direct to the appropriate party or department, taking accurate messages when necessary.
  • Maintain cleanliness and organization of the front desk area and common areas.
  • Adhere to all company policies and procedures.
  • Handle sensitive and confidential information with discretion.
  • Update and maintain guest records in the reservation system.
  • Process payments and reconcile cash drawer at the end of each shift.
  • Generate reports as needed.
Requirements:
  • Basic accounting skills.
  • Word processing and Microsoft Excel proficiency.
  • High school diploma or equivalent.
  • 1-2 years customer service experience.
  • Excellent communication skills, both written and verbal.
  • Friendly and outgoing personality.
  • Ability to stay calm and professional under pressure.
  • Strong organizational skills and attention to detail.

As a Hotel Night Auditor, you will be working in a fast-paced environment, juggling multiple tasks at once. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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