Retail Team Supervisor

1 week ago


Gainesville, Florida, United States GOODWILL OF NORTH FLORIDA Full time
Role Overview

The Assistant Store Manager plays a critical role in driving sales performance and delivering exceptional customer service at our Goodwill of North Florida location. This individual will be responsible for managing daily operations, supervising staff, and maintaining a positive work environment.

Key Responsibilities:

  • Supervise the processing of donated goods, ensuring timely and accurate completion.
  • Manage store revenue goals and budgeted expenses, identifying opportunities to increase sales and reduce labor costs.
  • Maintain a high level of customer service, addressing customer complaints and concerns in a professional manner.
  • Administer disciplinary actions, collaborating with the Area Manager and Human Resources department as needed.
  • Conduct regular employee training sessions, ensuring staff are equipped to meet store standards.

Requirements:

  • High School or GED preferred.
  • Minimum 2 years prior retail management experience, preferably in a similar role.
  • Two- or four-year degree preferred, or equivalent work experience.
  • Demonstrated leadership skills, strong oral and written communication abilities.
  • Proficiency with POS reporting procedures and basic math calculations.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 50 pounds.
  • Reliable transportation and a valid driver's license.


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