Customer Service Representative for Home Services

3 days ago


Spokane, Washington, United States Clean Nation Co Full time
About the Position

Clean Nation Co. is seeking a highly motivated Customer Service Representative to join our team in the home services sector.

Job Summary

The successful candidate will be responsible for driving growth by providing exceptional customer service, following up on leads, and identifying opportunities to cross-sell services across our HVAC and permanent lighting businesses.

Responsibilities
  • Respond promptly to customer inquiries, schedule appointments, and follow up to secure bookings.
  • Conduct on-site or virtual estimates, delivering clear and accurate pricing based on customer needs and company standards.
  • Prepare professional proposals and service agreements for customers.
  • Maintain relationships with clients to foster trust and long-term loyalty.
  • Identify opportunities to cross-sell services between Clean Nation Co. and our HVAC and lighting businesses.
  • Track and report on sales metrics, including leads, estimates, bookings, and revenue.
Requirements
  • Strong work ethic and motivation to exceed sales targets.
  • Excellent communication and interpersonal skills with a customer-focused approach.
  • Strong organizational and time-management skills to handle multiple tasks efficiently.
  • Reliable transportation and a clean driving record.
  • Proficiency in Microsoft Office products (Word, Excel, Outlook) and general computer skills.
  • Experience with CRM systems is a plus.
  • Previous experience in sales, estimating, or customer service is preferred but not required.
What We Offer
  • $45,000 - $60,000 per year, depending on experience.
  • Opportunities to cross-sell services between Clean Nation Co. and our HVAC and lighting businesses.
  • A flexible, daytime work schedule, Monday to Friday.
  • Professional mentorship and career development opportunities.
  • A supportive team environment with growth potential in a locally owned, expanding company.


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