Seasonal Stockroom Operations Specialist

6 days ago


Plymouth, Massachusetts, United States Kohl's Full time

About the Opportunity

We are seeking a Seasonal Stockroom Operations Specialist to join our team. This role will deliver excellent customer service and ensure consistent execution of store operations. You will efficiently process freight, replenishment, and omni-channel operations.

Key Responsibilities:

• Receive and process product, including unloading truck shipments and executing stockroom operations and omni-channel fulfillment
• Replenish the sales floor as necessary based on sell-through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools, and resources, and as directed by store leadership
• All associate roles at Kohl's are responsible for:
•  Acting with integrity, honesty, and fostering teamwork in an engaged and inclusive culture
•  Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
•  Demonstrating a customer service mindset, anticipating customer needs, and satisfactorily resolving issues
•  Supporting point-of-sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
•  Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
•  Accomplishing multiple tasks within established timeframes
•  Following company policies, procedures, standards, and guidelines
•  Maintaining adherence to company safety policies for the safety of all associates and customers
•  Receiving, understanding, and proactively responding to direction from supervisors/managers and other company personnel
•  Other responsibilities as assigned

Requirements:

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

PREFERRED QUALIFICATIONS:

• Client-facing retail or service industry experience

Estimated Salary: $17.25/hour



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