Customer Service Representative
2 days ago
Job Overview
As a Customer Service Representative at Wal-Mart Stores, Inc., you will play a pivotal role in ensuring an exceptional customer experience. With your warm smile and positive attitude, you will set the tone for our customers' interactions with the company.
Estimated Salary: $18-$22 per hour based on location and performance
Key Responsibilities:
Main Job Description:
✦ Provide top-notch customer service by greeting and thanking customers with a smile
✦ Operate a cash register efficiently and accurately while maintaining a clean workspace
✦ Assist customers with their queries and needs in a timely and professional manner
✦ Work collaboratively with colleagues across the store as needed to achieve common goals
✦ Retrieve carts from the parking lot and move them to the designated area
✦ Perform equipment operation tasks related to cart movement
✦ Maintain the cleanliness of restrooms, sales floor, and parking lot areas
Secondary Responsibilities:
✦ Be available to assist associates during peak hours or when necessary
✦ Participate in team meetings and contribute ideas for improving processes
Ongoing Training:
✦ Receive continuous training and coaching to enhance skills and knowledge
Benefits Package:
Salary and Incentives:
Competitive hourly rate paid bi-weekly, plus potential bonus opportunities based on performance
Health Benefits:
Comprehensive medical, vision, and dental insurance plans to ensure employees' well-being and protect against unexpected expenses
Financial Support:
401(k) plan, stock purchase program, and company-paid life insurance to promote financial stability and security
Work-Life Balance:
Paid time off benefits (vacation, sick leave, holidays, etc.) allowing employees to recharge and attend to personal matters
Employee Development:
Better U education benefit program offering courses from high school completion to bachelor's degrees, including English Language Learning and short-form certificates, all covered by Walmart.
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