Customer Service Representative

2 days ago


Mountain View, Missouri, United States Wal-Mart Stores , Inc. Full time

Job Overview
  As a Customer Service Representative at Wal-Mart Stores, Inc., you will play a pivotal role in ensuring an exceptional customer experience. With your warm smile and positive attitude, you will set the tone for our customers' interactions with the company.

Estimated Salary: $18-$22 per hour based on location and performance

Key Responsibilities:
  Main Job Description:
  ✦ Provide top-notch customer service by greeting and thanking customers with a smile
  ✦ Operate a cash register efficiently and accurately while maintaining a clean workspace
  ✦ Assist customers with their queries and needs in a timely and professional manner
  ✦ Work collaboratively with colleagues across the store as needed to achieve common goals
  ✦ Retrieve carts from the parking lot and move them to the designated area
  ✦ Perform equipment operation tasks related to cart movement
  ✦ Maintain the cleanliness of restrooms, sales floor, and parking lot areas
  Secondary Responsibilities:
  ✦ Be available to assist associates during peak hours or when necessary
  ✦ Participate in team meetings and contribute ideas for improving processes
  Ongoing Training:
  ✦ Receive continuous training and coaching to enhance skills and knowledge
  Benefits Package:
  Salary and Incentives:
  Competitive hourly rate paid bi-weekly, plus potential bonus opportunities based on performance
  Health Benefits:
  Comprehensive medical, vision, and dental insurance plans to ensure employees' well-being and protect against unexpected expenses
  Financial Support:
  401(k) plan, stock purchase program, and company-paid life insurance to promote financial stability and security
  Work-Life Balance:
  Paid time off benefits (vacation, sick leave, holidays, etc.) allowing employees to recharge and attend to personal matters
  Employee Development:
  Better U education benefit program offering courses from high school completion to bachelor's degrees, including English Language Learning and short-form certificates, all covered by Walmart.



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